Setup Instructions for Online Payments in Your Website

Step 1. Choose a Supported Payment Provider

We recommend setting up a free account with MuniciPay for accepting online payments because they offer the following features;

  • No setup fee
  • No monthly fee
  • credit card fees passed to customers automatically, so no bookkeeping to do for fees. 
  • No convenience fee has to be added on or calculated by your organization. 
  • Completely integrated into EvoGov's CMS
  • Can be used for:
    • Tax Payments
    • Permits and Licenses
    • Facility Bookings
    • Fines
    • more

Other Payment Gateways EvoGov Supports: 

Step 2. Add your Payment Provider's Details to the CMS Admin

The payment provider's connection is called a "Payment Gateway" in the CMS. 

  1. Go to Admin --> Payment Settings in the Dashboard.  
  2. Enter the payment settings provided by your provider. If you need assistance, use the live chat feature to ask for assistance from EvoGov. 

Step 3. Create a Payment Form

Any form you build with our CMS can now become a payment form for accepting payments.
Payment forms must first be created before using them for facility booking as well.
For each service you offer that has different fees, you will need a unique payment form for each of them.
The Form Builder in the CMS is what you use to build payment forms. 

  1. Create a new form in the CMS by going to Website --> Add Form.
  2. After creating the form, open the Payment tab on the form and check "Enable Payment Mode". This will allow the form to accept payments.  
  3. Add Payment Form Fields. There are three payment form fields:
    1. Payment Items - The items the visitor is purchasing. Payment items feature a "User Defined Price" mode that can be used to allow a price to be entered by the user (this can be used for variably priced items, such as lodging taxes). 
    2. Total - The running total showing their total. 
    3. Credit Card - The credit card information section where the visitor enters their card details.

We made the credit card information into fields so that you can place them where you need them when designing your form.

Step 4. Enable Online Booking for a Facility

If your goal is to use online payments for facility booking, follow these steps to enable booking for a facility.

  1. Create or edit an existing facility for which you want to enable booking for by going to Website --> Places (it is under Maps).
  2. Edit the Place (will be renamed to facilities). While editing a place, click on the Bookings tab at the top, then select the Enable Booking option.  
  3. If you would like to charge for bookings, select a Payment Form and enter the amount to be charged for each booking here.  This charge will be added as a Booking Charge to the Payment Form.  
  4. When a payment is successfully made, the booking will automatically be set to the Confirmed Status.
  5. Edit your booking settings to ensure that the right staff members are notified. There is a master booking calendar for booking managers to use.

Step 5. Manage Bookings

Booking Requests may be managed by opening Booking in the Dashboard menu.  The status of a booking request and its day may be manually updated by staff here. 

  1. Give the Booking Manager role to employees that will manage bookings. This is done by Administrators on your team by going to Admin -> Manage Staff. Click the user and change their roles.
  2. Filter Bookings by Facility to view upcoming bookings for that facility.
  3. Amount Due and Amount Paid may be viewed in the details of the request (Amount Paid is also visible in the Manage Bookings Request Table).
  4. Booking Requests may be manually generated by staff using the Add Booking Request button.

We will continue to add more features and updates to the payment gateways and the facility booking features.